Topics:

• How do you log in?
• What to do if you forgot your password?

How do you log in?

Enter your "User ID" and "Password" and click on "Log In". Note that User ID and Password entries are case sensitive. That is, "user123" is not the same as "USER123" or "User123".

If the system reports that your User ID or Password is incorrect, please log in again by entering the correct User ID and Password.

If you have entered the correct User ID and Password, and you still cannot log in, please make sure you are accessing the right Gradiance URL.

What to do if you forgot your password?

You can reset your password by requesting a temporary password. Click on the "Forgot Password?" link and fill out the form with your identification information.

The system will email you a temporary password. As soon as you get this email message, please log in using the temporary password and update your account password. Note that the temporary password will be emailed to the address you have provided as part of your Gradiance account information.